FlexDrive

FlexDrive members can view, select, reserve and swap with any of the available cars or with members at any time. It allows to open doors with the app on the apple watch. FlexDrive now acquired by Lyft called Lyft Express Drive is a program that helps people rent a car and drive.

Context

Every Flex Drive customer subscribes for a Plan , which is either Monthly or Weekly. Each Plan is assigned a Mileage of 2000 Miles or 500 Miles respectively for that particular period. Whenever the user reaches towards the end of the plan, a renewal notice is pushed. The user can check the notification, scroll through the brief details of the plan and tap to Renew on the go. User can dismiss the notification and take a decision later. User can also swap the current vehicle with another member.


My Role

Senior Interaction Designer


Collaborators

Joby (Visual Designer)

VISION

Intuitive interactions

To desgin the FlexDrive application meticulously to ensure seamless functionality on both the iPhone and Apple Watch platforms. To optimize user interactions within the constraints of the watch interface or leverage its portability.

SCENARIOS

Watch is used differently than a phone

Given that an Apple Watch serves as a wearable, its utility in the realm of ride-sharing diverges from that of a phone. Replicating all phone features on the watch is unnecessary. A swift glance at the watch should furnish users with crucial mileage information, allowing for prompt actions with a simple touch. More intricate views and edits can be effortlessly executed on the phone.

Here are the scenarios on the watch:
1. Lock and Unlock car door remotely. Users need to enter a PIN to securely unlock the car.
2. To check the notifications, view details of the plan and renew on the go to extend the rental of the car.
Users can dismiss the notification and take a decision later.
3. Miles drive.
4. Miles remaining.
5. Miles exceeded.
6. User can point their car on the map and locate in a parking lot by making sound.

Here are the scenarios on the phone:
1. View the high-level information of the user's current vehicle.
2. Pricing plan information for the current vehicle.
3. FAQs and CTA for Roadside assitance.
4. User able to Renew or Swap the vehicle.
5. User account information which holds user's personal information,
driver's license information, payment method and signout .
6. User should be able to edit personal,license and payment information


SCENARIOS

Lock and Unlock car

User needs to enter a PIN to securely Unlock the car.





The three different states are presented with subtle graphics.



Miles driven, remaining and exceeded

Glance is a quick view of app's important content.





Beginning of the trip, user can know how many miles he/she has driven.
Towards the end of the Subscription Plan, the user knows , how many more miles are left before expiry
The Glance also visually indicates it when the milage has been exceeded.



Locate car on a map

Map view is presented.





User can point their car on the map and locate in a parking lot by making sound.



Renew plan

Notification is pushed to the watch.





The user can check the notification, scroll through the brief details of the plan and tap to Renew on the go.
User can dismiss the notification and take a decision later.



Vehicle details

High level information of another member's vehicle.





The user can view the information and the available pricing plan for the vehicle.
The user can tap on a button to swap the vehicle

Account Information

User can edit, personal,license and payment information.











This layout has been simplified to combine rows and take up less space.
The user can edit photo and email from this screen.

IMPACT

The launch

The iOS and watch application was launched in 2015 and later android was designed and launched. Overall the reception was great and the app recieved good reviews. After 5 years the company Flexdrive was acquired by Lyft and relaunched a Lyft ExpressDrive.